General terms and conditions


On the basis of these general conditions a contract is concluded between the customer and

Cybersolution S.r.l.
VAT number 15335981005
Largo Don Giuseppe Morosini 1, 00195 Rome
hereinafter referred to as supplier.

Purpose of the contract

This agreement governs the sale of new hardware products, software and services through the supplier’s online store. Details of the respective offer can be found in the product description published online.

Stipulation of a contract

The contract is concluded as part of an electronic transaction initiated via the online shop system or via other forms of long-distance communication such as telephone or email. The products and prices offered on the site represent a non-binding solicitation by the customer to submit a binding offer to purchase a product (the “order”), which the supplier is free to accept or refuse. The ordering process in the store system leading to the creation of a contract includes the following steps:

selection of the product in the desired model and quantity;

placing the product in the cart;

by clicking the payment button;

entering the billing and delivery address;

selecting payment and delivery methods;

confirming registrations by clicking “Buy now”;

receive an email confirming receipt of the order.

In addition to orders via the online shop system, orders can also be placed via long-distance communication (telephone/email), whereby the ordering process leading to the creation of a contract would include the following steps:

by calling the order hotline or sending your order by email;

receive an email confirming receipt of the order.

The order confirmation indicates that the order has been accepted and a contract has been created.

Duration of the contract

Unless terminated, the contract will last until the single delivery is made. The total price is calculated on the goods ordered and the shipping method chosen.

Retention of title

Until full payment is received by the supplier, all delivered goods remain the property of the supplier.


The supplier reserves the right to cancel the order in whole or in part if the ordered items are not available.

Prices, Shipping costs, Return costs

Unless otherwise stated, all prices are final and include VAT. In addition to the final prices, additional costs apply depending on the shipping method chosen when ordering. If the customer exercises the right to withdraw from the contract, he will be responsible for all return shipping costs. For contracts with customers from third countries, i.e. countries outside the EU, the law of the third country applies as contract law. In the event of termination of the contract with customers from third countries, reimbursement of shipping costs is excluded.

Payment terms and conditions

The customer only has the following payment options: advance bank transfer, invoice on delivery, payment via payment service (PayPal), cash on collection, Bitcoin. Other payment methods are not available and will be rejected. The supplier reserves the right not to accept individual payment methods.

After sending the invoice containing all the details for the bank transfer via email, the invoice amount must be transferred to the account indicated therein. After sending the invoice containing all the details for the bank transfer together with the delivery, the invoice amount must be transferred to the account indicated therein. Escrow services or payment providers handle the payment between the provider and the customer. The escrow/payment services provider forwards the customer’s payment to the provider. Further information can be found on the website of the relevant escrow/payment services provider. In case of individual agreement the invoice amount can be paid in cash. In the case of Bitcoin, the Bitcoin amount is defined by the provider and must be paid within 6 hours to the Bitcoin address specified by the provider. The customer is obliged to deposit or transfer the invoice amount within 10 days of receipt of the invoice to the account indicated therein. Payment starts from the invoice date, without discounts. Transfer and exchange costs are the responsibility of the customer. If the customer has not paid the invoice by the due date, he will be considered in default without the need for further warning.

Terms of delivery

Provided that the ordered goods are available in stock, the goods will be prepared immediately after confirmation of receipt of payment, if necessary, and then shipped. The standard delivery time depends on the delivery address and the shipping service provider used. The supplier will ship the order from its warehouse when the entire order is available for shipment. If the supplier encounters an ongoing obstacle.